We answer email within one business day, Monday to Friday, 8:30am–5:00pm Eastern. If you need a machine recommendation, tell us roughly how many sheets a week you laminate and what size they are — that is usually enough for us to point you at the right model without a sales call.

For film reorders, the item number on the end of the box is all we need. If you cannot find it, tell us which machine you run and what thickness you were using and we will match it.